Steve might be addressed by his official title, National Support Staff Administrative Assistant, but that would be like calling a fully loaded Maserati just a means of transportation. Steve’s role at SMART Recovery is multifaceted, extending in various directions, including outreach and marketing. He enjoys having a variety of responsibilities every day, which keeps him engaged and passionate about his work.

Steve’s journey with SMART Recovery began in April 2022. Having used SMART Recovery during his own pursuit of sobriety and later becoming a facilitator, he knew he wanted to be part of the organization. Today, Steve wears many hats: he answers phone calls and emails, connects organizations and individuals to training, represents SMART at sober events, and devises strategies to increase SMART’s online presence.

Steve’s background as the owner of a website design and internet marketing firm makes him particularly suited for helping in the digital realm. While boosting the search visibility of SMART’s website gives Steve a sense of accomplishment, the most rewarding aspect of his job lies in being there for people.

One example of Steve’s impact on others is his interaction with a man named John. John was struggling with addiction, feeling lost and unsure about the path to recovery. When John reached out to SMART Recovery, Steve was there to offer support and guidance. By the end of their conversation, John was excited about the prospect of finding a recovery path that worked for him. The joy was mutual, as Steve felt immense satisfaction knowing he had made a difference in someone’s life.

Ultimately, Steve’s story illustrates the importance of having dedicated and compassionate individuals like him working for organizations like SMART Recovery. Their multifaceted roles and personal experiences with addiction recovery enable them to provide valuable support and inspiration to others on their journey towards sobriety.

Listed here are Steve’s responses to the Take 5 Highlight questions:

Are there duties you carry out recurrently throughout your workday?

I’m the frontline for all incoming cellphone communication. I reply to all basic e mail inquiries or route them to the suitable crew.  I make outreach calls and monitor progress.

What are a few the methods you work together and coordinate your job with nationwide workplace workers?

I work together with the nationwide workplace workers every day by both connecting the suitable workers with the incoming communication or by coordinating with them in outreach efforts.

What is likely one of the ways in which you suppose you personally make/need to make a distinction at SMART?

I don’t have an off button.  No matter is requested of me to assist develop the group I’m completely satisfied to do.  I need to see conferences out there in each space of the international locations we serve.  Dogged dedication, and a scarcity of concern in approaching those that may assist with that effort, are what I deliver to the desk.

What’s your message to all these devoted SMART volunteers throughout the nation?

I discover their ardour for serving to others inspiring!  Our volunteers commit their time and expertise to creating a distinction in folks’s lives, and I applaud all of them.

What sorts of issues are you interested by outdoors of labor? Any hobbies?

I really like studying and writing.  I’ve authored a e-book and revel in studying books on all kinds of matters.  I get pleasure from touring, attempting new issues (particularly ones that scare me), and assembly new folks.  I might be pleased with a crowd at a live performance or sitting quietly with e-book.  I additionally get pleasure from film from time to time…however they’re often inferior to the e-book.

The underside line for Steve, it doesn’t matter what title he is likely to be assigned, is that his work is a response to actual human beings in want. And that makes people approaching SMART from any path certain to hit their goal of getting assist.